Guest Information

What make us special

To all our Guests, a warm Welcome to Acorn Guest House in George.

To help make your stay with us pleasant and comfortable, we kindly ask that you familiarise yourself with the information on this page. If you have any questions, please do not hesitate to ask.

Reception hours: 07:00 to 19:00 daily. What time can we expect your arrival? 

Breakfast: A delicious full English and Continental breakfast is served daily from 7:00 - 09:00 on our wraparound wooden pool deck (weather permitting). Guests with special dietary requirements are most welcome, please let us know about any special requirements before your arrival. 

We are very accessible, situated in the hub of George and Garden Route, walking distance to top restaurants & schools. 10 minutes drive to the beach. Near championship golf courses including Fancourt, Kingswood, Oubaai, and George. Only 40-60 minutes drive from Mossel Bay, Oudtshoorn, Victoria Bay, Wilderness, Knysna & Plettenberg Bay. Accommodation options from B&B, Honeymoon, Wheelchair, and Self-Catering Suites. Concierge services are available; We gladly assist with daily planning, bookings, and recommendations at no extra cost to you.

Check in and Check out times

Check-in time: from 14:00 to 19h00.
Check-out time: by 10:00 unless otherwise arranged.
Late arrival: Please advise us of late arrivals so arrangements can be made to ensure we are here to welcome you. 

Deposit

For one night’s stay: All bookings 100% required 2 days before arrival.
Peak holidays: (Dec, Easter, or special events) full pre-payment, 30 days before arrival.

 

Payment

Cash and all major credit cards are accepted, we regret no AMEX or Diners Club cards & unfortunately no cheques.

Accommodation is only confirmed once the deposit has been received.

VAT: Please provide your VAT number, if applicable, for your VAT claim purposes.
Proof of payment must be emailed to info@acornguesthouse.co.za and any other enquiries call +27 78 021 0720.

Cancellation and Refund Policy

Ours is fairly simple, but we ask you as our guests to keep in mind that once a room is booked it is no longer available to sell online.

Our normal refund policy: Full refund if cancellation occurs 48 hours before the reservation date.

Non-refundable: However for large bookings (3 or more rooms) and or peak holidays (Dec , Easter, and special events) – refunds will be given once rooms are rented out again.

We regret no refund will be given for non-arrival and no-show guests & 100% of the total booking quoted is payable.

Cancellation: Cancellations must be made in writing to info@acornguesthouse.co.za or by calling +27 78 021 0720.

Child Policy

We accept children of all ages. The family rate includes 2 children. Children under 4 years stay for free breakfast included. Children between 12 – 16 years are charged R300,00 extra per person or children over the age of 16, inclusive of breakfast.

Children sharing with parents the full family rate applies.

Need to Know

  • All our rates include VAT and are quoted in South African Rands.
  • All our rates at Acorn Guest House include a full Continental and English Breakfast.
  • Specific dietary needs: We will always try to accommodate your dietary needs. For our Halaal guest, we use utensils for preparing their food. We also offer wonderful vegetarian dishes for breakfast … and for our banters, adventure hikers, and mountain bike racers we will offer a Banting-to-Go Brekkie!!
  • Peak season: Minimum Stay of 3 evenings applies from 20 December -05 January every year.